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Privacy Policy

The purpose of this page is to inform you about the processing of the data collected when browsing this site, as well as those collected directly, by e-mail or by telephone by the Web Editor´s operators, in their capacity as data processors.

Information according to the European Privacy Regulation and treatment of technical cookies for access and use of the City of Cervia's institutional tourist website

GDPR stands for General Data Protection Regulation and is a European regulation that aims to increase people's rights regarding the collection and use of personal data.

According to Art. 13 of the European Regulation no. 679/2016, the Municipality of Cervia, as Data Controller, is required to provide information on the use of data.


The www. site combines institutional information content published by the Municipality of Cervia with promotional and commercial content published by Cervia Turismo srl, the mixed capital company, with a majority public share, which manages the tourist information service on behalf of the Local Administration at the IAT/UITs located in the Municipality of Cervia.

In particular, Cervia Turismo srl is responsible for the content published in the Holiday Packages section.
It also integrates the experiences (guided tours and excursions), adding to the descriptive information, already present on the page, the Call To Action that links to the shopping cart for booking. Managed by Cervia Turismo srl through a dedicated platform.

The site facilitates navigation paths where the guest can:

  • gather information on the territory (art and culture, environment and nature, itineraries and excursions in Cervia and in Romagna)
  • have an overview of opportunities for recreation, sport, wellness, entertainment and leisure on the beach and in the area
  • check all appointments for events and exhibitions throughout the year
  • search among all hotel and extra-hotel accommodations
  • choose between different offers and tourist packages (content created by Cervia Turismo srl) and fill in a form to transmit their data to the operators of Cervia Turismo srl for free customised estimates
  • carry out a search, by period, room type and facility, aimed at booking their stay online. In this case the search is initiated by the user on the website but any further search and transaction will take place on the specific platform dedicated to booking (platform managed separately by Cervia Turismo srl)
  • subscribe to a newsletter service with informative and promotional content on the territory of the Municipality of Cervia that may also host commercial content edited by Cervia Turismo srl

Data Protection Officer (DPO)

As provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, the Municipal Council by Resolution No. 96 of 08/05/2018 appointed the Data Protection Officer.

Data Protection Officer (DPO), appointed by the Municipality of Cervia

Lepida spa

1) Purpose of data processing

The collection and other processing of Data is carried out by the Company for the following purposes:

a) marketing and advertising;
b) sending information and promotional material
c) sending of commercial communications
d) statistical analysis for marketing purposes
e) detection of the degree of satisfaction with the products and/or services offered by the Company
f) sending invitations for informative and promotional events
g) compliance with legal obligations.

2) Modalities of data processing

The Data will be collected and processed by the Company for the purposes listed in point 1) above, either manually or with the aid of electronic or automated devices, and include - in compliance with the limits and conditions laid down by Article 11 of Legislative Decree no. 196/2003 - all the operations, or set of operations, envisaged by the same decree under the term "processing".
The Data are kept and controlled by the Company in compliance with the confidentiality and security measures provided for by the same decree in Articles 31 et seq.
The Data may be processed - on behalf of the Company - by employees, collaborators, professionals and/or companies, appointed to carry out specific processing services or activities complementary to those of the Company, or necessary for the performance of the Company's operations and services.

3) Types of data processed

Navigation data

The technological systems used to manage this website read, in the course of their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This information are data that are not collected in order to be associated with identified data subjects, but which by their very nature could, through complex processing and association with data held by third parties, allow users to be identified.
This data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data may be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site and may be shown to the Judicial Authorities, should the latter explicitly request it.

Information sent voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the personal data entered.

4) Cookies

What is a cookie?

A cookie is a small piece of data that a website deposits in the browser of your computer or mobile device. This Privacy and Cookie Policy refers to all cookies and similar technologies (henceforth all referred to as "cookies").

Why are cookies used?

Web pages have no memory. If you navigate from page to page within a website, you will not be recognised as the same user on each of the pages. Cookies allow you to be recognised by the website as a unique user. Cookies also allow us to store your choices, such as your preferred language, the currency you have set and your search criteria. Cookies also allow you to be recognised on your next visit.

Are all cookies the same?

No, there are different types of cookies and different ways of using them. Cookies can be distinguished according to their function, their duration and who placed them on a website.

How are cookies used?

Our site uses the following types of cookies:

Technical cookies: We want to offer our visitors a user-friendly, state-of-the-art website that automatically adapts to their needs and wishes. To make this happen, we use technical cookies to enable you to view our website, to make it work properly, and to create an account if you wish. Technical cookies are essential for the proper functioning of our site.
Functional cookies: We use functional cookies to help you use our website effectively and efficiently, for example by storing your preferences. Functional cookies are not essential to the operation of the website, but they add functionality and improve your overall experience.
Analytical cookies: We use analytical cookies to better understand how our visitors use the website, to understand what works and what doesn't, to optimise and improve the site and to make sure the site is always interesting and relevant. The data we derive includes web pages visited, exit and entry pages, platform type, date and time stamp information and data such as the number of clicks on a given page, words searched and text entered while using the site. We also use analytical cookies as part of our online advertising campaigns to understand how users interact with our site as a result of viewing an online advertisement, including advertisements on third party sites. However, we cannot know who you are: the data we obtain is anonymous. Our business partners may also use analytical cookies to learn whether their users make use of the offers integrated into their sites.

How long do the cookies on our site remain active?

The cookies we use have a variable duration. The maximum lifetime, which affects some of our cookies, is 5 years from the last visit to the site. You can delete all cookies from your browser at any time. To remove cookies from your browser, please follow your program's instructions.

Does the site use third-party analytical and marketing cookies?

The website may also use third party service providers for analytical purposes. In order to provide their services, these companies need to place cookies.
The providers we use are committed to spreading awareness among consumers and establishing practices and standards for responsible business and data management.

Who has access to the cookie data of this site?

Only we have access to cookies. Third-party cookies can be accessed by third parties.

How can you change your cookie preferences?

From your browser settings (e.g. Internet Explorer, Safari, Firefox or Chrome) you can determine which cookies you wish to receive and which you do not. To find out where you can find these settings, which may vary depending on the browser you use, use the "Help" function of your browser.

If you decide not to accept certain cookies, you may not be able to use certain features of our site properly. However, the 'Do Not Track' feature offered by some browsers (called 'Do Not Track', or other depending on the type of browser) may not work on our site. Please also note that if you choose to opt-out of an advertising network, this does not mean that you will no longer receive, or be subjected to, marketing analysis and online advertising messages. It just means that the network you are opting out of will no longer show you advertisements based on your online preferences and behaviour.

5) Nature of data provision

Apart from what is specified for navigation data, the user is free to provide the personal data indicated in the request forms.
Failure to provide them may result in the impossibility of obtaining what has been requested.

6) Rights of the data subject and how to exercise them

According to Art. 7 of Legislative Decree no. 196/2003, we remind you that you have the right to obtain:

a) confirmation of the existence or otherwise of the Data and their communication in intelligible form;
b) information on the Data
c) updating, rectification or - if interested - integration of the Data;

d) the removal, transformation into anonymous form or blocking of Data processed in breach of the law, including Data whose storage is not necessary in relation to the purposes for which the Data were collected or subsequently processed
e) certification to the effect that the operations as per letters c) and d) above have been notified, as also related to their contents, to the entities to whom or which the Data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.

You also have the right, pursuant to Article 7 of the aforementioned decree, to object, in whole or in part:

a) for legitimate reasons, to the processing of Data, even if pertinent to the purpose of collection
b) the processing of the Data for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

In order to exercise the above-mentioned rights, you may send a request, by registered letter or e-mail, to Municipality of Cervia, Piazza Garibaldi, 1, E-mail 

The rights under (a) and (b) may also be exercised by means of a verbal request.

7) Data Controller and Processor

The Data Controller and Data Processor is the Municipality of Cervia, with registered office in Piazza Garibaldi, 1.


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